Process Mapping
End-to-end documentation of how work moves today, including the spreadsheets and side-channels nobody mentions in meetings.
Where technology meets the way you actually work.
Atlanta consultancy joining the gap between the systems you bought and the processes your team runs — so the two finally agree with each other.
Start a ConversationTechnology projects rarely fail on the technology. They fail because the software encoded a process that didn't match how the work actually happens, and nobody discovered it until go-live.
III Point Solution takes its name from a simple idea: people, process and platform have to meet at the same point, or the whole thing tilts. Nathaniel Brooks established the practice in Atlanta to work at that intersection rather than at any one corner of it.
We serve mid-sized businesses across Georgia and the Southeast — distribution, healthcare services, professional firms. We're deliberately vendor-neutral and take no reseller margin, which occasionally means telling a client their existing system is fine and the problem lies elsewhere.
Six areas where we do our most useful work for Atlanta businesses.
End-to-end documentation of how work moves today, including the spreadsheets and side-channels nobody mentions in meetings.
Getting your CRM, ERP and finance tools to exchange data reliably, so your team stops being the integration layer.
Targeted automation of the repetitive work that consumes hours weekly, built on tools you already license where possible.
Careful movement between platforms with reconciliation at every stage, because migration failures are discovered late and cost dearly.
Specifications precise enough that vendors quote comparably and implementations finish close to budget.
Training, documentation and floor-walking so new systems are adopted rather than tolerated.
Every engagement follows the same four stages, so you always know where you are and what comes next.
Document the current state honestly, including the workarounds.
Write requirements precise enough to be quoted against.
Configure, integrate and test against real edge cases.
Train, document, and stay through the first full cycle.
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